FAQs

Making a purchase is easy.  

• Select your items, along with your shoe size and colour.
• Click ‘Add to Cart’
• Follow the straightforward prompts on screen to check out and complete the transaction. 

If you have any problems, please contact us on 083 680 0009 during our office hours of Monday to Friday , 9am to 5.30pm.

If an item you are interested in is out of stock, please get in touch with us to inform us of your interest.

If you're in South Africa you can check out with PayFast.  Payment can be made via credit card, cheque card or InstantEFT.  You will be redirected to the PayFast website during checkout to select your preferred method.

If you're located outside South Africa, we offer PayPal.  Please get in touch with us so we can arrange this separately by emailing info@galagoonline.co.za.

Yes!  Our site is as secure as we can make it. We use PayFast (for South Africans) or PayPal (for international customers) to process payments.  PayFast's site and security measures can be viewed on their site.

This option will be available soon in the Northern Suburbs of Johannesburg. For more information about this service, please get in touch.

Upon receipt and acceptance of returns, we will process and refund the full value of the order (on EFT payments) or less a 5% administration fee (credit card transactions). Refunds will be expedited as quickly as possible (within 7-14 days) days of approval, in the same method received (credit card or bank account).  Please take a look at our Returns Policy for more information.